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10DLC TERMS AND CONDITIONS

Shafer Heating & Cooling, LLC, an Ohio limited liability company, uses ServiceTitan Technology Support for SMS communications and campaigns, and Shafer Heating & Cooling, LLC, is committed to protecting your privacy.

Last updated: August 22nd, 2025

USE OF 10DLC NUMBERS

When you consent to receive SMS messages from us via 10DLC, you agree to these terms and acknowledge that you are at least eighteen (18) years of age or have a parent and/or guardian’s consent to use our services.

10DLC MESSAGES / SMS MESSAGES

By opting into our 10DLC messaging program, you agree to receive informational SMS messages from Shafer Heating & Cooling, LLC, regarding, but not limited to, appointment confirmations and/or reminders, service-related updates, promotional materials, account notifications, etc.. Further, you acknowledge that message frequency varies and all message and data rates may apply.

HOWEVER, CONSENT IS NOT A CONDITION OF PURCHASE. You can opt-out of receiving messages by replying “STOP” or calling us at 937-466-2755. You can ask for help from our staff by replying “HELP” or calling us at 937-466-2755.

USER OBLIGATIONS

You agree not to: use our services for unlawful or unauthorized purposes, impersonate another person or misrepresent your affiliation with the person or use our SMS messages to spam and/or harass.

LIMITED LIABILITY

Shafer Heating & Cooling, LLC, is not liable for message delivery failures and/or delays, damages arising from use and/or inability to use our 10DLC services, or third-party service disruptions.

UPDATES TO THIS NOTICE

We may update these Terms and Conditions from time to time. Any changes will be effective when the revised policy is posted on our website, and we will update the “Last Updated” date at the top of this page. We encourage you to review this 10DLC Terms and Conditions periodically as continued use of the SMS message service after changes implies acceptance.

CONTACT US

If you have any questions and/or concerns about these Terms and Conditions, please contact us at:

Shafer Heating & Cooling, LLC

970 W Main Street

Hillsboro, Ohio 45133

Phone - 937-466-2755

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