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10DLC Terms and Conditions

Shafer Heating & Cooling, LLC, an Ohio limited liability company, uses ServiceTitan Technology Support for SMS communications and campaigns, and Shafer Heating & Cooling, LLC, is committed to protecting your privacy.

Last updated: August 22nd, 2025

USE OF 10DLC NUMBERS

When you consent to receive SMS messages from us via 10DLC, you agree to these terms and acknowledge that you are at least eighteen (18) years of age or have a parent and/or guardian’s consent to use our services.

10DLC MESSAGES / SMS MESSAGES

By opting into our 10DLC messaging program, you agree to receive informational SMS messages from Shafer Heating & Cooling, LLC, regarding, but not limited to, appointment confirmations and/or reminders, service-related updates, promotional materials, account notifications, etc.. Further, you acknowledge that message frequency varies and all message and data rates may apply.

HOWEVER, CONSENT IS NOT A CONDITION OF PURCHASE. You can opt-out of receiving messages by replying “STOP” or contacting us. You can ask for help from our staff by replying “HELP” or contacting us.

USER OBLIGATIONS

You agree not to: use our services for unlawful or unauthorized purposes, impersonate another person or misrepresent your affiliation with the person or use our SMS messages to spam and/or harass.

LIMITED LIABILITY

Shafer Heating & Cooling, LLC, is not liable for message delivery failures and/or delays, damages arising from use and/or inability to use our 10DLC services, or third-party service disruptions.

UPDATES TO THIS NOTICE

We may update these Terms and Conditions from time to time. Any changes will be effective when the revised policy is posted on our website, and we will update the “Last Updated” date at the top of this page. We encourage you to review this 10DLC Terms and Conditions periodically as continued use of the SMS message service after changes implies acceptance.

CONTACT US

If you have any questions and/or concerns about these Terms and Conditions, please contact us at:

Shafer Heating & Cooling, LLC

970 W Main St, Hillsboro, OH 45133
HVAC Ohio Lic: #27375
Ohio Electrical Lic: #25672

Phone - 937-466-2755

Shafer’s Referral Rewards Program

Clients or business referral partners can simply text “referral” to 724-952-2698 in order to be enrolled in our referral rewards program where they can earn up to $1000 per referral who purchases services from us.

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The Club at Shafer Heating & Cooling

When you sign up for the Club membership with Shafer, you’ll have access to many money-saving benefits, such as:

25% Utility Savings Guarantee
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Lifetime warranties on parts replaced
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Roy Zimmerman

Jaun and Kaden did a great job of doing an inspection on our heating and cooling system, were absolutely awesome. Great work guys hope to see you again.