Shafer just finished installing a new furnace/AC system and replacing all the ducts in our house. Our installers were Tyler, Cody, and Lance, and they are awesome. They were always friendly and courteous and covered an impressive amount of ground each day. We were constantly surprised at how clean they kept our house as they were working throughout it and how little noise they were making considering the job they had to do. They always kept us updated and made sure we had a chance to check out the new ducts before closing up hard-to-access areas. It's nice knowing everything was installed well and that now Shafer knows every inch of our system.
Full disclosure: We won the furnace and AC system, which we were in desperate need of, at Shafer's INC5000 celebration. We have had good interactions with Shafer starting with our first service call when David diagnosed our old system in June. As we were getting quotes to replace it we hoped we would end up working with Shafer but never imagined things would work our so well. Thank you Shafer!
Excellent service all around from the Shafer team!!! We had somewhat of a difficult job due to our old furnace/AC not properly sized for our home and the ducts/vents not designed well. Our techs Lance and Tyler did a phenomenal job. Great work ethic…Extremely professional…and very informative while installing our new systems. Office staff was on point coordinating everything properly.
First time customer. Very pleasant on the phone for scheduling. The tech David who came out was very nice.. he explained what he would be doing and all went well.
Very professional and knowledgeable team. Office staff was very friendly and helpful in scheduling services. Service technician,David, was very knowledgeable in diagnosing the malfunctioning control board. Their Sales technician, Drew, presented all the options we could do and provided us with an estimate for the equipment & installation .
We opted to install a new furnace with a two zoned system. We were very satisfied with the Installation that was provided by Cody & Cory. Cody was very Knowledgable about the equipment that was being installed and answered all our questions. Cory & Cody were both very respectful and had very good work ethics, We are very pleased with the Services that were provided from the whole team. And I say team ,because everyone worked together from the beginning to the finish of the project.
Just had a geothermal system installed. Jacob and Ron were excellent with answering our many questions and helped fit the proper system for our old home. Cody, Cory, Johnny, Kenzie and a few others, were very polite and professional during the install. They were knowledgeable, hardworking and didn't mind the snake skin in the attic! Thanks for the great work and we will see you for our regularly scheduled maintenance!
Shaun did an awesome job diagnosing the problem with our church furnace. He quickly found the issue with a defective thermostat module. He got one ordered and was back out the next day to install the new one and the furnace is working great now. Thank you Shaun for the great service. I must say, I love this company. Shafer Heating & Cooling is always there when you need them.
Shafer installed a new HVAC system in our home and did an amazing job. Very friendly and knowledgeable employees. Highly recommend Shafer!
I've dealt with these folks twice since I moved here. They're honest and courteous and professional. They'll explain what's wrong and any future concerns you should watch out for. I recommend them
October 10,2022 we had a new heating system installed. John, Kenzie & Cody did a great job and were very professional, John went over everything with us. I would recommend Shafer heating cooling.
We recently had the pleasure to meet David and Drew. Both men were very professional, laid back and made us feel comfortable while being in our home. They were both thorough, informative and knowledgeable on all concerns and questions we had. We were very pleased with the service we recieved. Shafer surprised us with how super responsive they were to our issues and how quickly they are able to address them.