Reviews
This was my first experience with Shafer Heating and Cooling. I was impressed with the professionalism and friendliness of both the office staff and my technician, Kevin Allen. Kevin was very knowledgeable and quickly assessed the furnace issue. He kept me informed of everything he was doing while repairing the furnace. I was pleasantly surprised when it came time to pay; there were absolutely no hidden fees.
Harley was my technician today. She was very knowledgeable and very friendly. Informed me of a few things I did not know, very helpful with any future visits that I need.
Harley and Nathan were super nice and provided great service today.
The motor on the fan (outdoor compressor) was loose (all 4 bolts were backed off, and needed tightening). Glad it wasn't a bearing that was causing the noise. Tech was pleasant and responsive as usual. He arrived an hour before the scheduled noon-4pm window, so I wasn't here at 11:15. So, they put me back on the list for "end-of-day", for which I am appreciative.
Great Communication and knowledgeable service guys.
Jacob was very nice and polite explaining type of unit that was in home, explained different maintenance services Shafer offers. Assured everything was fine. Happy with their services!
