Reviews
Juan was very professional and explained everything he done. Made sure I was happy and if I had any questions. Gave me referral cards to hand out and also explained everything Shafer Heating installs besides heating and cooling. I was very pleased.
Answering Service by Lexi on Thanksgiving Day... use to Emergency--- was wonderful, kind and professional.
Royce Ogden was also timely, professional,.and efficient-- explained what he was doing for the most part. There was a cleanliness of unit comment that was caused by another Shafer assosciate--- not sure why he left it on my report without telling me why? Joyce is neat ,contentious, and good at identifying and FIXING problems! Thanks! KC
Tommy Mefford has done a great job very professional and knows his job,well. Will definitely call again in the future.
Andrew was a fantastic technician to have. Courteous, friendly, and quick!
Andrew Smith was a phenomenal technician! He was incredibly kind and easy to work with. He was very knowledgeable of the issue at hand and explained the process thoroughly.
This company went above and beyond our expectations. They let you know when they are on their way and send a picture of the person that will be arriving. They are respectful, professional and knowledgeable. They have the most up to date technology. We recommend them for any and all of your heating and cooling needs. Thank you again Tommy and Evan for everything
I was very satisfied. Juan did a great job explaining what issues we had with the furnace which case we went ahead and got it done. He did give us a price on the duct cleaning which was considerably higher than expected. But we are leaning towards replacing the HVAC System after the first of the year so we'll hold off on the duct cleaning until then. Thank Juan for us again. My husband had a construction company before he retired and he was happy with Juan's professionalism. Thank again and we will most definitely refer your company to our friends and family
Very knowledgeable and professional.
