Reviews
Explained everything he was doing. Very courtesy. Very clean uniform. Put on shoe covers. Nice to my dog
They are very knowledgeable friendly and very helpful
Great work. Fixed everything that was needed.
Cory and team displayed professionalism and attention to detail through the whole install
Andrew was at the house until 9 pm fixing the outdoor fan motor that had gone bad. He didn't have to leave and get parts as he had on his truck which saved time and was able to get the AC working again within just a few hours! Highly recommend Shafer heating and cooling!!! Thanks again for getting the wife and kids AC in such a hurry.
When you have to deal with something as stressful as your HVAC system breaking down in the middle of summer, there are a lot of unknowns and worries when calling a company for repairs. Faxin Pan and his co-worker Logan eliminated my concerns from the very minute they introduced themselves. Both of them were extremely friendly and explained everything they were going to do before they started. When they started, they explained each step as they went along and answered any question I asked with a thorough explanation and made sure I understood. My wife and I were very happy we called Shafer Heating and Cooling. I recommend this company and especially these 2 technicians to anyone with HVAC issues and especially those who are worried about getting raked over the coals by a repair company. Outstanding service and professionalism!
Love this company
Cory and Blake came out and installed my new water heater and crawlspace dehumidifier. They got a later start than originally planned but didn't let that slow them down at all. They were very professional and friendly and after the initial walk through to show where everything was, they got right to work. They worked until everything was done which ended up being 9 PM but never complained. They were just as professional, polite, and friendly when done as they were when they started. I would recommend either or both of them.
My AC unit & furnace was about 25+ years old & my AC decided it was it's time & I went 3-4 weeks without it. I had another company that was supposed to do the work but their customer service sucked & they honestly were not good at communicating with me within those 3-4 weeks. So I Finally called Shafer heating & cooling. First time calling them customer service was excellent & they had someone out at my house within two days. Justin & Kyle did a full walk thru of my house & went over everything thoroughly. I decided to go with them & they had their guys out here the next day (Thursday) Robert & Blake were the techs that put everything together (AC unit, furnace & all new duct work) it's Monday & they finished everything up. My house feels & smells clean. They cleaned up everyday after themselves & customer service was great! Thank you Robert & Blake for all the work you guys did these last three days. Feels amazing to have AC again & know that we are safer now that I upgraded our furnace & air ducts. I am grateful ??
