Reviews
Cody was extremely professional in his work. I appreciate his and Cameron's friendly service along with their attention to being tidy. From start to finish my experience with Shafer was 5 star.
He is an outstanding service tech that I've ever seen. I wrote previously on his visit to our house for a tankless water heater issue. We resolved it to our liking. I would suggest asking for Flaxin if you need any HVAC or water heater issues.
Faxin was very polite and seemed very thorough while he was here. He was sure to ask before leaving if we had any questions about anything and explained each step when he was doing his job and again at the end
Shafer Heating & Cooling did a routine check up on my system. Juan did an excellent job of letting me know what was preformed and what could be done to enhance the performance of my system. Very satisfied with the service call.
Got a new heat pump installed. Came out next day to give an estimate and sizing. 2 days later they were out and installing the new unit. During the service multiple issues were discovered, the thermostat and wiring needed replaced to allow the system to work properly. Both of these were done and completed during this same visit. The crew came in and cleaned up anywhere that they worked, wouldn't even have known they were inside.
Faxin with Shafer Heating and Air responded within 10 min of my call regarding my tankless water heater. Faxin finished his other client and was to my house in 7 min. Other client was close. Anyway, he went down into the crawl space and came back with some. Bad news but yet fixable. He was very informative, showed videos and pictures of what was going on. We ended up purchasing a tank type water heater and will install it this Thursday. That is great turn around time. I highly recommend Faxin for troubleshooting issues. Ask for him and they will send him out.
