Reviews
Faxin and Shafer Heating & Cooling were great to work with. Faxin conducted the rejuvenation for my A/C unit, as well as took the time to show and explain what he was doing and looking for. He easily took care of any repairs and replacements necessary to keep my unit running at optimal capacity. Thank you, Faxin, for being kind and helpful during our visit, listening to my A/C concerns, and explaining options available to me!
Very informative, just a little too long of a presentation but Justin did very well
I want to express my sincere gratitude to Cory and Troy for their exceptional work installing our heating and air unit. Your dedication and willingness to go above and beyond made a significant difference. Their professionalism, expertise, and attention to detail were truly impressive. They handled the installation efficiently and ensured everything was set up perfectly. They are a true asset to the company, and we are very pleased with the results and appreciate their excellent service!
Logan and Troy did and excellent job. All the employees we have met have been really nice and friendly and done excellent work.
I called 2 other companies and never got a human - they have never called me back to date. Stumbled across Shafer by accident when my nephew was having some work done by them. When I called, Brooke (in person) answered the phone and we scheduled a service call. Jeremy came out, walked with me, showed me everything he was doing, answered all questions, was polite, respectful and patient. We scheduled a meeting with Jacob to see exactly what I needed. Jacob was careful to lay out what was available, but not to push what I didn't need or couldn't afford. (Adding that items could be added later if desired, such as humidifier, etc.) Then it was just days before Rob, Tyler and Kenzie came and installed the new system. There was an email with a picture letting me know who to expect, a call letting me know when to expect them, a friendly greeting and introduction upon arrival. There was an old TV satellite close to their worksite and they took it down and away for me. My address marker stone at the end of my driveway had fallen over and I had no way of standing it up again - these 3 gentlemen did it for me. WAY ABOVE AND BEYOND!! Cannot say enough good about this company and its employees.
Then I had my ducts cleaned. Cory B and Dillon came and did a most professional job, professional in every way, thorough but fast, friendly, careful.
Highly recommend Shafer for any and all HVAC needs.
Our tech faxin was very professional and knowledgeable. He answered all our questions to help us make the best decision about repair or replacing our system.
