Reviews
Very nice group of People to work with! Friendly and courteous, on time and very interested in my opinion. Great Job
Service Tech great! These folks would be excellent if they would also do the PM at same time they come and service( at least when it is in PM Service Window.
Juan was courteous and helpful.
He seemed very knowledgeable and was extremely professional and cordial. He answered our questions and was very responsive.
We have been a customer with Shafer now for a little over a year and will be for as long as we live in or near Hillsboro. The technicians are always prompt, professional and extremely helpful.
Our most recent experience was with a leaky humidifier which was installed when we upgraded our heat pump last year. it suddenly started dripping water. I scheduled a service call online for the next available slot (not emergency) and the window was from 12 - 4 PM. We received a text at around 12:15 letting us know David was on the way and a call from David when he was 15 minutes away. After a few troubleshooting steps David had isolated the cause and fixed not only that, but also rerouted the drain hose through a shorter route.
Still 5 stars all the way around and we will always recommend Shafer!
