Reviews
This was our first service call from Shafer Heating & cooling, who were recommended by our son. We recently moved into our home and not familiar with a heat pump system, but had an outrageously high electric bill. The technician Jeremy was punctual, listened to our concerns and responded to the problem immediately . He explained the issue and finished the inspection process. The service charges were explained in detail, and seemed a good value. We are very impressed with everyone from Shafer Heating and cooling team and became a club member. The technician Jeremy was exceptional.
We have found them to be very professional and knowledgeable and their prices are great.
Rob Miller was my tech . He was very insightful, professional, and covered very detail of his inspection. He even explained the difference with carbon dioxide gas . I had no clue that my carbon monoxide detector was placed in the wrong spot. Thanks to him my wife and I are more safe in our home.
Today was the tear out of our old system and partial install of new one( not complete install due to us wanting to pour a pad before placing unit outside,the company/workers were very workable with us)
They also installed new water heater ,thermostat, new disconnect ,ect.
The lead man Cody and his crew were the best.
Very professional, confident (not cocky or arrogant) ,respectful and informative to anything I asked about.
I felt at ease having them in my home. Didn't feel like I had to watch their every move. They were hard at it from the time they arrived til the time they left.
They knew what they were doing and it showed.
The completed install set for Monday.
We look forward to it.
So happy we called Shafer.
We are working together to resolve a water-on-demand water heater issue
Representative was on time, polite, wore shoe covers, efficient, and offered suggestions to help me.
They are always on time and call you when they are on their way to you. I'm always satisfied with them. I purchased one of their furnaces and air conditioner service in 2005.
As luck would have it our furnace needed replaced right before the winter storm arrived. Shaffer Heating and Cooling was able to get our furnace installed before the cold weather hit. This was a direct result of the dedicated and professional work conducted by the lead technician-Johnny. He stayed late and offered information about the work he completed and what he would be doing next. Both technicians on the job were courteous and friendly. I can't say enough about the quality of work provided. I feel very confident in the service and checkups that will be continued.Very happy we chose Shaffer Heating & Cooling and would highly recommend this company to anyone considering a heating/cooling system.
