Reviews
Service techs were polite and knowledgeable. They answered all my questions and gave me tips on getting the unit to perform to our satisfaction.
Drew was very helpful in getting me the information that I need to resolve my HVAC issue. Drew even crawled under my house and took pics and videos to share with me and another company rep. I highly recommend Shafer and I will be having them do work for me soon. AAA+++
We are working together to resolve a water-on-demand water heater issue
Representative was on time, polite, wore shoe covers, efficient, and offered suggestions to help me.
They are always on time and call you when they are on their way to you. I'm always satisfied with them. I purchased one of their furnaces and air conditioner service in 2005.
As luck would have it our furnace needed replaced right before the winter storm arrived. Shaffer Heating and Cooling was able to get our furnace installed before the cold weather hit. This was a direct result of the dedicated and professional work conducted by the lead technician-Johnny. He stayed late and offered information about the work he completed and what he would be doing next. Both technicians on the job were courteous and friendly. I can't say enough about the quality of work provided. I feel very confident in the service and checkups that will be continued.Very happy we chose Shaffer Heating & Cooling and would highly recommend this company to anyone considering a heating/cooling system.